Caring Pet Sitters in Bettendorf, IA Open now

Reviews about Caring Pet Sitters

• ★ ☆ ☆ ☆ ☆

  March 31, 2019, by Sarah H
  This "business" doesn't even deserve one star. My elderly father hired Jan to take care of his cats for three days when we left town one weekend in August. When I brought him home, we walked through a massive cobweb in front of his door. This was the first indicator no one had been there. The cat dishes were bone dry and the litter boxes were filled with feces. But worst of all -- the water dish was filled with cat urine. Cat urine! And the smell was SO putrid, SO rancid, this did not just happen that day. It had been sitting there like that for days. The cats had gone DAYS without fresh water. Something so basic - and yet Jan couldn't do it. When I called to voice my concern, she was rude, dismissive, and tried to blame my father! Unbelievable! I told her I wanted a refund, which she said she would do. One week later - no refund or phone call to my father. I called her FOUR times before she finally "found time" in her super busy, super successful schedule away from her "many happy customers" to go to my father's house and drop off a refund check. My father said he answered the door and Jan threw the check at him, said, 'here ya go' and left. She had no apology. She never once apologized. She is an appallingly inept piece of human *&$@! She tried to scam my father. She should be out of business. Better yet - she should be made to suffer three days like she made my father's cats suffer! DO NOT hire this "business." Just horrible!